My family has banked with Brokaw CU since . . . well to me it’s been forever! And between yesterday and today it’s pretty apparent why. I’ve never had bad service or encountered a grumpy person in all my business with BCU. But these past two days I’ve received some of the best and kindest service I’ve ever had. Kim S was so easy to work with. She was so patient with our process, so quick to help find us the best ways to do what we wanted to accomplish. She was knowledgeable, understanding, and just all around a great person to work with. She even laughed along with my husband's terrible jokes ;) Thank you Brokaw CU for always providing amazing member experiences!
I've been with Brokaw Credit Union since 1986! I've always been happy with their service and the friendly, helpful staff. I am a member for life!
We have been with BCU for over 25 years! They have always been pleasant, welcoming and easy to work with - and have great rates and are very efficient. The staff greets you and treats you like family with consistently familiar faces. Thank you BCU!
I have been a proud member of Brokaw Credit Union for 35 years. Over the years they have grown with the times, invested in technology and services, but yet have maintained the same friendly personalities and impressive business acumen. BCU is a place where you go to say "hi" to the friendly faces where they know you are not just an account number. Here is to you, BCU, and all of the amazing employees you have had throughout the years!
I am very pleased with the service and help Kari has given me through the process of securing the financial legacy of our lodge! Kari has always been cheerful and upbeat, and I am very proud to be a member of Brokaw Credit Union!
I had a great experience working with Jenny, and everyone at Brokaw Credit Union, when I was going through the process of getting a new car, after I totaled my old car. I wasn't going to purchase GAP (Guaranteed Auto Protection) when I took the first loan, but changed my mind after Jenny talked of its importance. Looking back now, I'm glad I did because it saved me $8,000. Super friendly staff and easy to work with. Always taking the time to have you understand the fine details. Thank you!
On a Wednesday, I discovered I needed a new car. On Thursday I quickly reached out to BCU. I was connected to Breanna, a loan officer who was able to quickly help me determine the price range to look at that would keep me within the payments I could afford! By the next afternoon I had a vehicle picked out and the loan approved. I can't thank them enough for their quick and friendly service!
Karen is an asset to your business. She is so calm and gets answers for you!
The experience is always inviting. You walk in the door and are greeted by a very sweet person…and the loan ladies all know my name. Kind of like “Cheers” of credit unions! It’s nice to be recognized. Everyone I have dealt with also has a great sense of humor.
For over the 30 years that we have been part of the Brokaw Credit Union, we have had a home loan, a boat loan and several car loans, and have always been very happy with their service. We have enjoyed working with everyone at BCU!