Online Services

SAFE Online Banking

Through the “SAFE” and your computer, you can securely access your Brokaw Credit Union accounts, 24 hours a day! From the convenience of your home or office, you can use the SAFE to:

• Obtain loan, checking and savings account balances
• View loan information (payment amounts, payment dates, payoff amounts)
• View your account history
• Look up deposits and withdrawals
• View checking information (recent check clearings, check reorders, stop payments, ATM transactions, etc.).
• Transfer money from savings to checking, or to make loan payments
• View ACH and payroll transactions.
• Advance money from a line of credit loan to your checking account.
• View dividends earned on deposit accounts and interest paid on loans.
• View IRA contributions.
• Leave a message for Credit Union staff.
• Transfer funds to another members accounts. You must request that we link these accounts.
• Download account data to Quicken or Microsoft Money
• Best of all, SAFE is FREE!

And you can also pay your bills on-line with SAFE’s Easy Bill Pay Service!If you forget your “PIN” or are unsure of what it is, you may contact technical support at 715-675-2319.Let us know what you think of SAFE Access Online Banking Service! Send your feedback to vp@brokawcu.com.

Easy Bill Pay

We can help make paying, receiving and organizing your bills safe, secure and easy with our Easy Bill Pay service, 24 hours a day, 7 days a week, right from your existing credit union checking account.
Sign up today and enjoy this service FREE when you have a BCU checking account and check card. No checking account or check card? It's still free for the first 6 months. After the sixth month you will be charged a minimal fee of $4.00.

With BCU’s Easy Bill Pay Service you can:

• Send payments to anyone, anytime, anywhere in the United States.
• Schedule recurring payments.
• Schedule single payments up to a year in advance.
• Check your payment progress at any time.
• Save time and money -- no more stamps to buy, new checks to order, late charges to pay .
• You have complete control.

Here’s all it takes to get started:

• Sign up for Easy Bill Pay
• Allow BCU 48 business hours to make the Easy Bill Pay Service available.
• Then, sign into your account through SAFE Access Online Banking and click on the “Pay Bills” link.

CORA

CORA stands for Computer Operated Resource Assistant. "She" is an automated teller accessible by a touch-tone phone. Members can call CORA directly 24 hours a day, 7 days a week to:

• Transfer funds between accounts
• Inquire into account balances
• Transfer loan payments
• Make loan payment calculations
• Request statement or check copies
• Obtain a kwik-cash advance
• Obtain tax information
• Obtain current rates - and much more!

A personal security code is required in order to obtain account access, and therefore a simple application must be completed. Click here to download a CORA application.

ATM Tips

Protecting Your VISA Check Card

• Keep your card in a safe place—away from prying eyes, and where it won't bend or scratch.
• Memorize your Personal Identification Number (PIN). Never write your PIN down on anything in your wallet, or on the card itself.
• Keep your PIN number private. When selecting a PIN, avoid numbers and letters that can be easily identified with you. For example, don't use your initials, birthday, telephone or Social Security number. If you have such a number, contact your bank and get a new PIN issued.
• Report a lost or stolen card to your financial institution immediately.
• Keep your ATM receipts, until you check them against your monthly statement. It's a good way to guard against fraud and makes record-keeping easier.

Common Sense Usage Tips

• Observe your surroundings before using an ATM. If the machine is obstructed from view or poorly lit, go to another ATM.
• Take along a friend, if possible, especially at night.
• Have your card ready. Don't fumble through your wallet trying to find it.
• Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
• Put your cash, card, and receipt away immediately. Count your money later. Always take your receipt with you.
• If you see anyone or anything suspicious, cancel your transaction and leave immediately. If anyone follows you after making a transaction, go to a crowded, well-lit area and call the police.
• If you are using an enclosed ATM that requires your card to open the door, avoid letting anyone come in with you that you do not know.
• If you are using a drive-up ATM, make sure all car doors are locked and windows are rolled up, except the one window you are using.
• Do not leave your car unlocked or the engine running when you get out to use an ATM.
• While many ATMs are available 24 hours a day, some may be open only during local business hours. To be on the safe side, plan your withdrawals ahead of time.

Tips When Traveling Abroad

• ATMs may save you money, because withdrawals (dispensed in local currency) are debited from your account in U.S. dollars based on a favorable, exchange rate.
• All Cirrus® ATMs feature easy-to-read instructions in both the local language and English. The steps for making a transaction are the same or similar to those used at your local ATMs.
• Some international ATMs are available only during normal business hours, and hours vary from country to country.
• Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
• Put your cash, card, and receipt away immediately. Count your money later, and always take your receipt with you.
• Most international ATMs do not permit transactions involving multiple accounts, so your transaction will be routed to your primary account.
• Four-digit numeric PINs are standard in most countries. If you have an alphabetic PIN, translate the letters into numbers before leaving the country.

Check Reorders

Enjoy browsing through our check printer’s on-line catalogue; then reorder your checks when you’ve found the perfect design!

Request Information

In a world of fierce competition, impersonal communication, and sometimes questionable integrity, we at Brokaw Credit Union stand ready to serve our members based on a philosophy of personal service, affordable products, and honest dealings.Our goal is to provide our members with a wide variety of savings and loan products, and leading edge financial services – all affordably priced to the needs of our membership. Tell us about your needs, and we’ll tell you how we can help.

Important Links

Visit other sites that may be of value to you. But remember if you link to another site from any of our pages, you are leaving our site pages, and are linking to a site not operated by the credit union. We cannot be held responsible for the content of the alternate web site, nor do we represent either the third party or the member if the two enter into a transaction. Additionally, an alternate site’s privacy and security policies may differ from those practiced by the credit union.